They installed it very quickly. They got back to me within a day. They were very quick and responsive. He got back to us every time we called. He was able to work with us. We had some ideas, and he had some ideas and together we got exactly what we wanted. He was willing to use brick instead of preset pavers which is exactly what we wanted. The workers were polite and very concerned about how the place was left each day. We are having them come back in the Spring to do more work.